Avaya 9600 Series - Diverting a Call to Voicemail

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These are useful as they can be dialed from any phone on the system. For example, this allows

you to login at a basic analog extension and still control a number of features.

Some short codes require you to enter some information when you dial them, typically an

extension number. That is indicated by N in the short codes shown below.

Call Pickup

• Pickup Any Call: *30 – Answer a call ringing on the telephone system.

• Pickup a Group Call: *31 – Answer a call ringing a group of which you are a member. You

can use this even if your group membership is currently set to disabled.

• Pickup a Users Call: *32*N# – Pickup a call ringing a user's extension number (N).

• Pickup a Group Members Call: *53*N# – Pickup a call ringing the members of a group (N).

This does not necessarily have to be a group call.

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