Feature Name Reference
Offline call log See the topic Logging in to your deskphone for
more information.
Presence See the topic Presence for more information.
Priority Call See the topic Making a priority call for more
information.
SendAllCalls, SAC, or SAC with a third-party's
extension, if applicable
See the topic Activating Send All Calls for more
information.
SLA Mon
™
See the topic SLA Mon
™
overview for more
information.
Team See the topic About Team Button for more
information.
Transfer to Voicemail See the topic Sending an active call to voicemail for
more information.
Whisper Act See the topic Interrupting a call with a whisper page
for more information.
About icons
The icons in the following table indicate the state of a call, navigation choices, or the status of a
contact whose presence you are tracking.
Icon
Description
Missed call; a call was not answered or was forwarded to voice
mail.
Incoming call is alerting.
Call is active.
Call is on hold.
Your calls are being forwarded.
Conference is active.
Conference is on hold.
Use the Display More key to see more information on the
selected line.
The call in progress is muted.
The ringer volume is off due to pressing - on the Volume button
until the volume turns off. To reinstate volume, press + on the
Volume button.
Table continues…
Navigation
October 2019 Using Avaya 9601 IP Deskphone SIP 20
Comments on this document? infodev@avaya.com
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