Avaya 9600 Series - Picking up a Call to Another Extension; Picking up a Call to Another Call Pickup Group; Answering a Call for a Call Pickup Group Member

Procedure
1. Select the bridged call that you want to answer.
The ringing line is selected automatically. If you are on another call when a call comes in to
a bridged line, you have to select the ringing line.
2. Press Answer.
Picking up a call to another extension
About this task
When your administrator has set up this feature, you can answer a call ringing at another
extension without having to be a member of a Pickup group.
Procedure
1. Scroll right from the Phone screen to gain access to the Features screen.
2. If necessary, scroll down to Directed Call Pickup and press OK or just press the
corresponding line button.
3. Answer the call using the extension number and then press Enter or OK.
Picking up a call to another call pickup group
About this task
When your administrator has set up this feature, you can answer a call ringing at a phone in a call
pickup group other than your own.
Procedure
1. Scroll right from the Phone screen to access the Features screen.
2. If necessary, scroll down to Extended Call Pickup and press OK or just press the
corresponding line button.
3. Answer the call using the pickup number and then press Enter or OK.
Answering a call for a call pickup group member
About this task
When your administrator has set up your phone as part of a "pickup group" use the Call Pickup
feature to answer any other phone in the group.
Procedure
1. From the Phone screen, gain access to the Features screen.
Operation
October 2019 Using Avaya 9601 IP Deskphone SIP 28
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