2. Scroll to Call Pickup and press Select or the corresponding line button.
Interrupting a call with a whisper page
About this task
Use the Whisper Page feature to interrupt or “barge in” on another user's call and make an
announcement. This feature is unique because only the person on the paged extension can hear
the page. Other parties on the call cannot hear the page, and the person who makes the page
cannot hear anyone on the call. If the paged user has a display telephone, the paged user can see
your caller ID. For example, users A and B are on a call. You have an urgent message for user A
and make a whisper page. All three users hear the tone that signals the page, but only user A
hears the page itself. You cannot hear user B.
Procedure
1. Scroll right from the Phone screen to gain access to the Features screen.
2. If necessary, scroll down to Whisper Page and press OK or just press the corresponding
line button.
3. Enter the extension you want to call.
4. Press Enter or OK to immediately start dialing and deliver your message when the person
you called answers.
Handling mid-call operations
Parking a call
About this task
Use the Call Park feature to answer a held call at another extension if you are part of a telephone
coverage or hunt group. For example, if you need to go to another location to verify some
information, you can park your current call and answer it at another location within your group.
Procedure
1. During an active call, gain access to the Features screen.
2. Scroll down to Call Park, and press one of the following:
• OK
• Corresponding line button
A checkbox is selected and is displayed on screen.
Handling mid-call operations
October 2019 Using Avaya 9601 IP Deskphone SIP 29
Comments on this document? infodev@avaya.com
To Next Page
Loading...
