• Contacts: Displays the contacts list as an option and switches to the Select Transfer
Method screen.
• Cancel: Terminates the call transfer.
• More: Displays more options related to call transfer.
• Priority: Displays Precedence selection screen.
You can also use Favorites to transfer the call.
3. Select Transfer softkey.
Use Bksp softkey to clear the input, Cancel softkey to terminate the call transfer, and
More for more options. Symbol, Clear, 123, and Cancel are displayed when you select
More option.
The phone displays the Select Transfer Method screen.
4. To complete the transfer, press the Now softkey.
The phone transfers the call to the selected number.
5. To transfer a call to an attended recipient, do the following:
a. Press Talk.
The first call is put on hold, and the call-transfer recipient’s phone starts ringing.
b. After the recipient answers your call, press Complete.
Transferring a call to a monitored phone
About this task
Use this procedure to transfer an active call to a monitored phone.
Before you begin
You must be on an active call.
Procedure
1. Press Main menu, and scroll to Features.
2. Press Select.
3. Scroll to choose the monitored phone to which you want to transfer the active call, and
press Select.
The system puts the active call on hold and rings the monitored phone.
4. To complete the transfer, perform one of the following actions:
• Press the Complete soft key.
• On-hook the handset.
• Press the Speaker button.
Handling mid-call operations
October 2019 Using Avaya 9601 IP Deskphone SIP 33
Comments on this document? infodev@avaya.com
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