Chapter 5: Customization
Customizing Features
Features
This topic describes the special features of your phone. Your administrator might have set up your
phone with the features and the call appearances on one screen. You can use Send All Calls and
Call Forward features to forward incoming calls to other numbers. When you enable the EC500,
you can forward calls from your desk phone to your cell phone. Other features such as Call Park,
Call Pickup Extended, and Transfer to Voicemail may be available on your Features screen. The
features that are available depend on what your administrator has assigned to your phone.
In addition to the Features screen, your administrator might also provide selected features on
softkeys on the call appearance (Phone) screen. For more information about what features and
options are available for your extension, contact your administrator.
Accessing the Features screen
About this task
Use this task to gain access to the Features screen.
The option on the Features screen display one of the following icons:
•
The icon: Indicates the feature is available.
•
The icon: Indicates the feature is activated.
•
The icon: Indicates the feature is not available.
For models with LEDs, the LED next to the feature name indicates if the feature is currently on or
off. If the light is on, the feature is on.
Procedure
On the Phone screen, use the right navigation button to gain access to the Features screen.
To return to the main Phone screen, press Phone or scroll to the left.
October 2019 Using Avaya 9601 IP Deskphone SIP 58
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