The following table displays the Busy Indicator icons and LED indication for 9600 Series IP
Deskphones, JBM24 Button Module, and Avaya J100 Expansion Module.
State Phone icons JBM24 Button
Module icons
Avaya J100
Expansion
Module icons
Red LED for
the line key
Green LED for
the line key
Idle Off Off
Busy Off On
Related links
Busy Indicator on page 59
Busy Indicator call operations
Making a call to a monitored user
About this task
You can make a quick call to monitored users, for example, when you want to provide direct
instructions to them.
Procedure
Do one of the following:
• On the Phone screen, scroll to the required Busy Indicator line, and press Call.
• Press the required Busy Indicator line key.
Related links
Busy Indicator on page 59
Making a conference call with a monitored user
About this task
Use this procedure to add a monitored user to an active call to set up a conference call.
Procedure
1. Press the Phone key.
2. Do one of the following:
• Scroll to the required Busy Indicator line, and press Call.
• Press the required Busy Indicator line key.
Related links
Busy Indicator on page 59
Call Transfer to a monitored user
Ongoing calls can be transferred to a user on the Busy Indicator line. This transfer is managed
similarly to Call Transfer to a phone extension.
Customization
October 2019 Using Avaya 9601 IP Deskphone SIP 60
Comments on this document? infodev@avaya.com
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