Avaya 9600 Series - Dropping;Muting Parties; Holding a Conference Call; Exiting a Conference

You can transfer a call immediately (blind transfer) or after making a consultative call to the
monitored user (attended transfer).
Related links
Busy Indicator on page 59
Making a blind transfer to a monitored user on page 61
Making an attended transfer to a monitored user on page 61
Making a blind transfer to a monitored user
About this task
Use this procedure to transfer immediately an active call to a monitored user.
Procedure
1. During an active call, press Transfer.
2. Do one of the following:
• Press the Busy Indicator line key corresponding to the user you want to transfer the call
to.
• Press the Phone key, scroll to the required Busy Indicator line, and press Select.
The phone displays the Transfer now or talk with [BI extension number]?
window.
3. Press Now.
Your call is transferred to the monitored line.
Related links
Call Transfer to a monitored user on page 60
Making an attended transfer to a monitored user
About this task
Use this procedure to transfer an active call to a monitored user by talking to this user first.
Procedure
1. During an active call, press Transfer.
2. Do one of the following:
• Press the Busy Indicator line key corresponding to the user you want to transfer the call
to.
• Press the Phone key, scroll to the required Busy Indicator line, and press Select.
The phone displays the Transfer now or talk with [BI extension number]?
window.
3. Press Talk.
The current call is placed on hold, and a call to the monitored user is established.
Customizing Features
October 2019 Using Avaya 9601 IP Deskphone SIP 61
Comments on this document? infodev@avaya.com