3. Press Edit.
4. Use the dialpad to enter the label text or the Autodial number.
5. Press Save.
Setting up automatic call back
About this task
When an extension you call is busy, use Automatic Call Back to receive a return call automatically,
as soon as that extension is free.
Procedure
1. Gain access to the Features screen when you get a busy signal from the extension that
you called.
2. Scroll to Auto Callback.
3. Press OK or press the corresponding line button.
When you hang up the callback call, the feature deactivates automatically.
Enabling call forwarding when your line is busy or you do not
answer
About this task
Use this task to set a number to which your calls are forwarded when your line is busy or when
you do not answer a call. You must enter the telephone number where the calls are forwarded
each time you enable this feature.
Procedure
1. From the Phone Screen, gain access to the Features screen.
2. Press Select to choose Call Fwd Busy/No Ans.
3. Enter the number to which you want to forward your calls.
4. Press Enter or OK button to turn call forwarding off if it is already on.
About the Enhanced Call Forwarding feature
With the Enhanced Call Forwarding feature, your deskphone can forward calls to different
destination numbers based on whether the caller is internal or external to the enterprise. There are
three types of Enhanced Call Forwarding:
• Enhanced Call Forwarding Unconditional: To forward all calls.
Customizing Features
October 2019 Using Avaya 9601 IP Deskphone SIP 65
Comments on this document? infodev@avaya.com
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