9. Select the call pickup indication type using the right or left navigation keys or press
Change softkey.
10. Press Save.
Tracing a malicious call
About this task
Use this feature to trace a malicious call. Activating Malicious Call Trace (MCT Act) alerts a
controller to begin call tracing and provide information for reporting this call. This feature is
available only if your administrator has set up the phone system to trace and track malicious calls
and there is an attendant or controlling user to oversee the trace.
Procedure
During an active call, access the Features menu. During an active call, scroll right from the Phone
screen to access the Features menu.
Setting mute alert
About this task
You can use the mute alert feature to get an alert if you start to speak while you have put your
phone on mute. You can select any of the following alerts:
• Audible: If you put a call on mute and start speaking, the deskphone produces a beep after
15 seconds to notify that you have muted your phone.
• Visual: If you put a call on mute and start speaking, the phones displays the Phone on
mute message after 15 seconds on the phone status line.
• Both: Combines the actions and options of both audible and visual alerting.
If the mute alert feature is active and you put a call on mute, the phone displays the Mute Alert
on status on one of the call appearance lines. You can press the line to deactivate the mute alert
feature.
Procedure
1. Press Avaya Menu.
2. Select Options & Settings.
3. Press Select or OK.
4. Select Call Settings.
5. Press Select or OK.
6. Select Mute Alerting.
7. Press Change or OK to toggle between the choices: None, Audible, Visible, and Both.
Customization
October 2019 Using Avaya 9601 IP Deskphone SIP 68
Comments on this document? infodev@avaya.com
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