Viewing the details for a contact....................................................................................... 47
Adding a new contact...................................................................................................... 48
Editing a contact.............................................................................................................. 49
Assigning specific ring tone to a contact............................................................................ 49
Deleting a contact............................................................................................................ 50
Accessing Exchange contacts.......................................................................................... 50
Handling Presence................................................................................................................ 51
Presence........................................................................................................................ 51
Viewing contact presence status....................................................................................... 51
Changing the presence status.......................................................................................... 51
Enabling SAC when DND is active.................................................................................... 52
Enabling Away Timer....................................................................................................... 52
Handling Call History............................................................................................................. 53
Call History..................................................................................................................... 53
Viewing the call history.................................................................................................... 53
Viewing call history details............................................................................................... 54
Adding an entry from the call history to your contacts list.................................................... 54
Removing an entry from call history.................................................................................. 54
Clearing all call history entries.......................................................................................... 55
Turning off call history...................................................................................................... 55
Handling Calendar................................................................................................................. 55
Using the Calendar.......................................................................................................... 55
Reviewing your appointments........................................................................................... 56
Calendar appointment reminders...................................................................................... 56
Chapter 5: Customization...................................................................................................... 58
Customizing Features............................................................................................................ 58
Features ........................................................................................................................ 58
Accessing the Features screen ........................................................................................ 58
Monitoring other extensions at a glance............................................................................ 59
Busy Indicator................................................................................................................. 59
SLA Mon
™
..................................................................................................................... 62
Long-term acoustic exposure protection............................................................................ 62
No Hold Conference........................................................................................................ 63
Assigning labels to auto-dial numbers............................................................................... 64
Setting up automatic call back.......................................................................................... 65
Enabling call forwarding when your line is busy or you do not answer.................................. 65
About the Enhanced Call Forwarding feature..................................................................... 65
Setting rules for enhanced call forwarding......................................................................... 66
Blocking your extension from displaying during calls.......................................................... 66
Displaying your extension on outgoing calls....................................................................... 67
Setting up enhanced call pickup alerting ........................................................................... 67
Tracing a malicious call.................................................................................................... 68
Setting mute alert............................................................................................................ 68
Contents
October 2019 Using Avaya 9601 IP Deskphone SIP 8
Comments on this document? infodev@avaya.com
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