• The deskphone compares the list of features administered on the call server with the list of
features in the system parameters administered. If a given feature occurs both in call server
administration and in a given system parameter, that feature is displayed on a phone
application softkey when the highlighted call appearance is in the associated call state. The
deskphone displays the feature buttons starting with Softkey 1 and continuing to the right in
the order specified in the system parameter, subject to the availability of features and
softkeys as listed in this section.
Example:
Consider a scenario where call server administration includes the Send All Calls and
Directory features. If the system parameter IDLEFEATURES is not administered, the
corresponding softkeys are labeled from left to right as follows when a highlighted call
appearance is Idle:
Redial Send All (blank) (blank)
However, when the system parameter IDLEFEATURES is administered to be “26,1000,35”
the corresponding softkeys are labeled from left to right as follows when a highlighted call
appearance is Idle:
Directory Redial Send All (blank)
Softkeys available to be labeled with feature buttons as indicated under Available Softkeys in the
chart are those that are not dedicated to a higher priority function. For example, in the “Active with
a talk path” call state, the softkeys for Hold, Conference, and Transfer are dedicated to those
functions and cannot be displaced by an administrable feature button, while the softkey normally
labeled Drop (softkey #4) can be used for an administrable feature button.
In addition to the administrable feature numbers listed in
CM Feature Numbers for Assigning
Softkeys on page 124, you can specify three additional features on a softkey of your choice or can
completely replace the existing features. In the case of the system parameters IDLEFEATURES or
DIALFEATURES, if the list of feature numbers includes the value 1000, the corresponding softkey
is reserved for the Redial feature local to the deskphone. This means the corresponding softkey is
labeled Redial if the deskphone has at least one phone number stored for the Redial feature.
Otherwise the softkey is unlabeled. In the case of the system parameter IDLEFEATURES, if the
list of feature numbers includes the value 1100, the corresponding softkey is reserved for a
Backlight Off icon. When you press this softkey, the backlight of the deskphone turns off, saving
energy. The backlight is turned on automatically when an phone activity is detected, such as an
incoming call or a button press by the user.
If the list of feature numbers includes the value 1200, the corresponding softkey is reserved for a
Log Off button, regardless of the value of OPSTAT. When pressed, this softkey presents the Log
Out Confirmation Screen, and the user can either confirm the logout process, or cancel it and
return to the Phone Screen.
For IDLEFEATURES or DIALFEATURES, if the system parameter PHNEMERGNUM is
administered, the third softkey in the Idle or Dialing call state will always be labeled Emerg
regardless of the contents of those system parameters.
Administering Deskphone Options
March 2018 Administering Avaya 9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones H.
323 123
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