Avaya 9600 Series - Page 134

Usage: Specifies whether the deskphone will audibly alert with auto-answering calls.
Note:
If AUTOANSALERT is 0, the deskphone will not provide audible alerting when auto-answering
a call, regardless of any other setting (e.g. AUDASYS). Similarly if AUTOANSALERT is 1, the
deskphone will provide audible alerting when auto-answering a call, if and only if the phone is
administered to provide audible alerting at all, for example by user Volume setting.
Scenarios addressed using the parameters
You can configure these parameters to address the following scenarios for an incoming call on
primary appearance A and a bridged appearance B:
Note:
To avoid conflicts when using Phone-based conditional auto-answer, configure auto-answer
settings on CM to none.
Table 14: Parameter values and results
Value of AUTOANSSTAT Value of AUTOANSSTRING Resulting scenario
0 Specified or null value The deskphones do not auto-
answer the call.
1 Null value Auto-answer is attempted on both
primary and bridged call
appearances (BCAs), and CM will
adjudicate any race condition.
1 Specified and matches the VDN Auto-answer is attempted on both
primary call appearances (PCAs)
and BCAs, and CM will adjudicate
any race condition.
1 Specified but does not match
VDN
No auto-answer on either PCAs
or BCAs.
2 Null Auto-answer is attempted on
PCAs but not BCAs
2 Specified and matches the VDN Auto-answer is attempted on
PCAs but not BCAs.
2 Specified and does not match
VDN
No auto-answer on either PCAs
or BCAs.
3 Not specified Auto-answer is attempted on both
PCAs or BCAs only for
deskphones used by an agent
logged into a call center
(regardless of status such as
Ready, Aux Work, etc.
3 Specified and matches VDN Auto-answer is attempted on both
PCAs or BCAs only for
deskphones used by an agent
Table continues…
Administering Deskphone Options
March 2018 Administering Avaya 9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones H.
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