Parameter name Default value Description and value range
restore file as OPTAGCSPKR, if BRURI has a valid
value. The value of the OPTAGCSPKR parameter in the
backup/restore file takes precedence over the AGCSPKR
parameter. User can use the Clear operation to reset the
configuration.
AGENTGREETINGSDELAY 700 Valid values: 0 – 3000
where the value specifies the delay time (milli seconds)
between call autoanswer and playing of an agent
greeting.
AGTACTIVESK 0 Used to control the softkeys that are available to the
agent on the deskphone.
If value = 0, Transfer softkey is available on the second
row of softkeys, and Release on the first row.
If value = 1, Release softkey is available on second row
of softkeys, and Transfer on the first row.
If value = 2, Release softkey is not available on first/
second row of softkeys, because there can be more
softkeys with value 2 other than mentioned.
If value =3, On an active call, the soft keys are labeled
from left to right: Hold, Conf, Transfer, Drop in a non-call
center environment.
AGTCALLINFOSTAT 1 For Avaya Call Center use only.
Automatically invokes Call-info permission when the
caller-information button, (buttonType = 141), is
administered on the deskphone and AGTCALLINFOSTAT
has a value of 1. The deskphone transmits a virtual press
of that button to the call server.
The call server is expected to respond with a call-
associated display message with possible content in Line
2. The Line 2 content, if any, is checked by the call server
to see if it contains any strings specified by
GREETINGDATAx when the corresponding
GREETINGTYPEx begins with 4. The first such greeting
with a match as specified in the Match Criteria is played.
1 ASCII numeric digit. Valid values are: 1 = Invoke the
caller information permission to locate a greeting. 0 = Do
not automatically invoke Call-info permission.
AGTCAINFOLINE 1 Controls presentation of call associated information in the
agent information line when the phone is in half width
screen mode. Valid values are:
• 0: The Agent Information Line presents agent-oriented
information only.
Table continues…
Administering Deskphone Options
March 2018 Administering Avaya 9608/9608G/9611G/9621G/9641G/9641GS IP Deskphones H.
323 73
Comments on this document? infodev@avaya.com
To Next Page
Loading...
