Avaya 9601 - Sending an Active Call to Voicemail; Ignoring an Incoming Call; Putting a Call on Hold; Muting a Call

Sending an active call to voicemail
Procedure
To send an active call to voicemail, from the Features screen, select Transfer to Voicemail.
Ignoring an incoming call
About this task
Use this task to turn off the ringer for an incoming call.
Procedure
From the Phone screen, press Ignore to turn off the ringer for an incoming call.
Putting a call on hold
Procedure
1. Press Phone to view the main Phone screen, if necessary.
2. If you are not active on the line you want to put on hold, select that line.
3. Press Hold.
Note:
The phone might display a hold timer when you put a call on hold. For more information,
see
Configuring call timers on page 17.
4. Press Resume or the line button of the held call to retrieve the call.Your system
administrator might have administered the Hold Recall feature, which alerts you visually and
with a priority ring to remind you of a held call after a certain period of time.
Muting a call
About this task
While on a call, you can mute the microphone of your phone so that the other party cannot hear you.
You can configure your deskphone to alert you if your dekphone is on mute. The alert can be an
audible beep and a visible indication on the top line of your deskphone.
Procedure
1. Press Mute during a call so that the other person on the call cannot hear you.
Answering a call
30 Using Avaya 9601 IP Deskphone SIP June 2014
Comments? infodev@avaya.com