Deleting a contact.................................................................................................................. 48
Accessing Exchange contacts................................................................................................ 49
Chapter 9: Call History........................................................................................................... 50
Viewing the call history.......................................................................................................... 50
Viewing call history details..................................................................................................... 51
Adding an entry from the call history to your contacts list.......................................................... 51
Removing an entry from call history........................................................................................ 51
Clearing all call history entries................................................................................................ 52
Turning off call history............................................................................................................ 52
Chapter 10: Presence............................................................................................................. 53
Viewing contact presence status............................................................................................. 53
Changing the presence status................................................................................................ 53
Enabling SAC when DND is active.......................................................................................... 54
Enabling Away Timer............................................................................................................. 54
Chapter 11: About Hotline...................................................................................................... 56
Chapter 12: About Team Button............................................................................................ 57
Viewing the status of monitored stations.................................................................................. 58
Answering an active call on a monitored extension................................................................... 58
Speed dialing to a monitored extension................................................................................... 58
Transferring a call to a monitored deskphone.......................................................................... 59
Assigning ring tone to a monitored station............................................................................... 59
Chapter 13: Receiving your messages................................................................................. 61
Logging into your voice mail................................................................................................... 61
Chapter 14: About Features .................................................................................................. 62
Accessing the Features screen .............................................................................................. 62
Feature Table....................................................................................................................... 63
Monitoring other extensions at a glance.................................................................................. 64
Assigning labels to auto-dial numbers..................................................................................... 64
Setting up automatic call back................................................................................................ 65
Making an auto intercom call.................................................................................................. 65
Enabling call forwarding when your line is busy or you do not answer........................................ 66
Blocking your extension from displaying during calls................................................................ 66
Displaying your extension on outgoing calls............................................................................. 66
Parking a call........................................................................................................................ 67
Unparking a call.................................................................................................................... 67
Setting up enhanced call pickup alerting ................................................................................. 68
Picking up a call to another extension..................................................................................... 68
Picking up a call to another call pickup group........................................................................... 68
Answering a call for a call pickup group member...................................................................... 69
Calling someone in your intercom group.................................................................................. 69
Tracing a malicious call.......................................................................................................... 70
Recording a call.................................................................................................................... 70
Contents
6 Using Avaya 9601 IP Deskphone SIP June 2014
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