Avaya 9601 - Page 7

The Avaya Menu administration file........................................................................................ 89
GROUP parameter for customized user groups....................................................................... 92
Administering settings at the deskphone................................................................................. 93
Administering enhanced local dialing...................................................................................... 94
Setting the dial plan on SIP deskphones................................................................................. 95
Setting the date and time on SIP deskphones.......................................................................... 97
History.................................................................................................................................. 97
Call treatment in a logged out state and busy Call Appearances.......................................... 98
Customizing ring tones.......................................................................................................... 98
Korean ring tones............................................................................................................ 99
Customized ring tones..................................................................................................... 99
Downloadable ring tones................................................................................................ 101
Administering voice mail...................................................................................................... 102
Administering headset profiles.............................................................................................. 103
Administering Presence....................................................................................................... 103
Presence overview........................................................................................................ 103
Presence profile............................................................................................................ 104
Error conditions................................................................................................................... 105
Chapter 9: Customizing 9600 Series IP Deskphones........................................................ 106
Avaya Aura
®
Call Center Elite features ................................................................................. 106
Applications and features provisioning.................................................................................. 107
Team Button overview......................................................................................................... 108
Team Button parameters............................................................................................... 109
Direct Transfer.................................................................................................................... 110
Team Button ring................................................................................................................. 110
Team Button override.......................................................................................................... 110
Enhanced Call Forward....................................................................................................... 111
Multiple Device Access........................................................................................................ 111
Advanced call conference.................................................................................................... 112
Setting a large font size for the display.................................................................................. 112
Setting the background logo................................................................................................. 113
Background logo specifications...................................................................................... 113
Creating and using localized language files........................................................................... 114
Language localization tool field descriptions.................................................................... 115
WML browser...................................................................................................................... 115
WML browser overview.................................................................................................. 115
Administering the WML browser..................................................................................... 116
Integrating Microsoft
®
Exchange.......................................................................................... 117
Network progress tones overview......................................................................................... 117
Chapter 10: System Failover and Survivability.................................................................. 122
Supporting survivability........................................................................................................ 122
Survivability configuration examples............................................................................... 123
Surviveability hardware/software requirements................................................................ 125
Contents
August 2015 Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP Deskphones SIP 7
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