Avaya 9620 - Call Appearance Keys

The 4620 Telephone Page 6
4620 User’s Guide Page 6
IP Office 40DHB0002USEP - Issue 1 (4th November 2003)
Call Appearance Keys
The default first page of the main call screen contains three keys set as
‘call appearance’ keys. These keys show that the 4620 is a multi-line
phone and are indicated as a=, b= and c=.
Note: The number of call appearance keys can vary and the descriptive
text shown next to the key when idle can be changed. Call appearance
must be assigned sequentially starting with the first call appearance/feature
key.
The call appearance keys also indicate the status of calls as you are
toggling between calls. If you are set to receive call waiting indication, the
waiting call is shown against the next call appearance key. If you then
choose to pick up the waiting call, the status of the current call will change.
These are the call status symbols that can appear in the call appearance
key:
• Incoming Call:
A
symbol next to a call appearance key indicates an incoming call.
The caller’s telephone number (if available) is also shown. Pressing
the adjacent
key answers the call and puts any current call on hold.
• Connected:
A
symbol next to a call appearance key indicates that it is the
currently connected call. The caller’s telephone number (if available) is
also shown. Pressing the adjacent
key puts the call on hold.
• On Hold:
A
symbol next to the call appearance key indicates a call on hold.
Pressing the adjacent
key takes the call off hold and puts any other
current call on hold.