Parking a call
About this task
Use the Call Park feature to answer a held call at another extension if you are part of a telephone
coverage or hunt group. For example, if you need to go to another location to verify some
information, you can park your current call and answer it at another location within your group.
Procedure
1. During an active call, gain access to the Features screen.
2. Tap the corresponding line to choose Call Park.
After parking the call successfully, the deskphone provides a confirmation tone.
Next steps
For answering a parked call from the parked extension, see Unparking a call on page 81.
Unparking a call
About this task
Use the Call Unpark feature to release a call from the extension at which it was parked, when the
extension is part of a coverage or hunt group.
Procedure
1. From the Phone screen, gain access the
Features screen.
2. Tap the corresponding line to choose Call Unpark.
3. Enter the original extension from which the call was parked.
4. Tap OK to release the call.
Picking up a call to another extension
About this task
When your administrator has set up this feature, you can answer a call ringing at another extension
without having to be a member of a Pickup group.
Procedure
1. Scroll right from the Phone screen to gain access to the Features screen.
2. If necessary, scroll down to Directed Call Pickup and touch OK.
3. Answer the call.
Parking a call
January 2015 Using Avaya 9621G/9641G IP Deskphones SIP 81
Comments? infodev@avaya.com
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