Icon Description
Indicates the Team busy and forward state on a busy line.
Indicates the Team busy and single incoming call state on a busy
line.
Indicates the Team busy and multiple incoming calls state on a
busy line.
Presence icons
These icons indicate the status of a contact whose presence you are tracking.
Icon Name Description
Available User is available and can
communicate.
On a call User is on a call.
Busy User is busy.
Away User is away from the phone.
Do not Disturb User does not want to
communicate.
Out of Office/Offline Out of Office: User is out from the
office.
Offline: User wants to appear
invisible.
Unknown The presence status of the user is
unknown or the phone is not
registered.
The deskphone displays presence icons only when you set up the option of tracking presence of a
contact. You can set up the option while adding or editing the contact details. The deskphone also
displays the presence icons on the Home Screen as per the status of the contact.
Note:
Presence tracking is available only if the administrator configured the feature for you.
Call-related icons
These icons indicate the state of a call, call-related features, navigation choices, or other icons
that may appear on the Phone screen.
Icons
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 21
Comments on this document? infodev@avaya.com
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