Chapter 10: Instant Messaging
You can use the Instant Messaging (IM) feature on your telephone to send instant text messages to
other users and track presence information of users in your contact list.
Note:
If the IM feature is not available on your telephone, contact your system administrator.
Related links
Enabling IM on page 76
Initiating an IM session from your contacts list on page 77
Replying to an IM on page 77
Using IM Templates on page 77
If you are busy and do not wish to attend an incoming call from one of your contacts, you can send
a reply with a predefined response.
Missed IM counter and alert on page 78
Using the IM history on page 78
Enabling IM
About this task
You can enable or disable IM on your Deskphone using the following procedure:
Procedure
1. Press the HOME button.
2. Touch Options & Settings.
3. Touch Screen & Sound Options.
4. To turn IM on or off, touch Enable Instant Messaging.
5. To turn IM tone on or off, touch Enable IM Tone.
Related links
Instant Messaging on page 76
October 2019 Using Avaya 9621G/9641G/9641GS IP Deskphones SIP 76
Comments on this document? infodev@avaya.com
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