Avaya CU360 - Device Interaction Methods; Using an External Keyboard;Mouse; Using a Touch Screen Monitor

Upgrading Avaya CU360 using the web interface............................................................. 208
Chapter 8: Troubleshooting................................................................................................. 209
Verifying the status of the Avaya CU360 network connections................................................. 209
Testing the Avaya CU360 network connections...................................................................... 210
Verifying acoustic pairing in Avaya CU360............................................................................. 210
Testing the Avaya CU360 endpoint as USB bar mode after connecting to computer or laptop.... 210
Testing acoustic pairing in Avaya CU360............................................................................... 211
Testing the monitor image of Avaya CU360........................................................................... 212
Verifying the status of the equipment connected to Avaya CU360............................................ 212
Retrieving the Avaya CU360 logs......................................................................................... 212
Enabling the Avaya CU360 logs..................................................................................... 213
Avaya CU360 logs field descriptions............................................................................... 213
Enabling the Avaya CU360 remote initialization............................................................... 214
Avaya CU360 remote initialization field descriptions......................................................... 214
Enabling the Avaya CU360 system logs.......................................................................... 215
Retrieving Avaya CU360 network traffic logs.................................................................... 215
Retrieving the Avaya CU360 customer support packages................................................. 216
Viewing Avaya CU360 statistics for network interfaces..................................................... 216
Resolving problems connecting calls..................................................................................... 216
Verifying the Avaya CU360 audio.......................................................................................... 217
Verifying echo canceler on external microphones in Avaya CU360.......................................... 218
Adjusting the Avaya CU360 monitor zoom............................................................................. 218
Verifying the Avaya CU360 camera for video conference........................................................ 219
Verifying the video in the Avaya CU360 meetings.................................................................. 219
Restoring the Avaya CU360 default user settings................................................................... 220
Verifying Avaya CU360 screen link resolution ....................................................................... 221
Configuring access to Avaya CU360..................................................................................... 221
Enabling EASG in Avaya CU360.................................................................................... 221
Accessing the Avaya CU360 endpoint from onsite........................................................... 221
Chapter 9: Resources........................................................................................................... 223
Documentation.................................................................................................................... 223
Finding documents on the Avaya Support website........................................................... 223
Avaya Documentation Center navigation......................................................................... 224
Accessing the port matrix document................................................................................ 225
Support.............................................................................................................................. 225
Using the Avaya InSite Knowledge Base......................................................................... 225
Contents
October 2022 Installing and Administering Avaya Collaboration Unit CU360 12
Comments on this document? infodev@avaya.com