Avaya CU360 - Upgrading Avaya CU360 using a USB drive; Upgrading Avaya CU360 using a computer

Do not switch off Avaya CU360 till the software upgrade process is complete. If the upgrade
process is interrupted, repeat the upgrade procedure. Do not restart Avaya CU360.
During the upgrade process, Avaya CU360 displays rotating LEDs on the endpoint.
Before you begin
Do the following:
• Download the software upgrade package from the Avaya PLDS at https://plds.avaya.com/.
• Back up the current Avaya CU360 configuration.
Procedure
1. Click Configure.
Avaya CU360 displays the Configure window.
2. Click System Status > Software Update.
3. Click Install.
Result
Avaya CU360 starts the software upgrade process.
Next steps
After the software upgrade process is complete, if Avaya CU360 cannot connect to the LAN or
Wi-Fi network, repeat the upgrade process using a USB drive.
Upgrading Avaya CU360 using a USB drive
About this task
The file name of the upgrade package is in the CU-360_Vx_y_z.exe format. Do not change the
file name.
Do not switch off Avaya CU360 until the software upgrade process is complete.
Before you begin
• Save the Avaya CU360 software upgrade package in the USB drive.
• Ensure that Avaya CU360 is not active in a meeting.
Procedure
Plug in the USB drive in the USB port of Avaya CU360.
Result
Avaya CU360 automatically detects the USB drive and starts the software upgrade process. After
the upgrade process is complete, the Avaya CU360 restarts the video conferencing application.
Upgrading Avaya CU360 using a computer
About this task
Use a computer connected to LAN to upgrade Avaya CU360. If you use a wireless network, the
upgrade process might be very slow.
Avaya CU360 software upgrades
October 2022 Installing and Administering Avaya Collaboration Unit CU360 207
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