• Internal system activities and memory dump logs, offering a snapshot of Avaya CU360 status
of an error. Customer support only analyzes the log files.
Enabling the Avaya CU360 logs
About this task
Use Avaya Meetings Management to restore and take a backup of the Avaya CU360 endpoint
remotely. You can use configuration files to duplicate the same settings across multiple Avaya
CU360 endpoints in an organization.
Enable Avaya Meetings Management to retrieve or apply configuration files remotely.
Before you begin
This configuration is available only if your administrator enables the advanced settings for users.
Procedure
1. Do one of the following:
• On the endpoint main menu, click Configure.
• On the web interface, click Administrator Settings.
2. On the endpoint, click Advanced.
The default PIN for Advanced settings on the endpoint is 1234.
If your administrator configures a PIN to access the advanced settings on the endpoint,
Avaya CU360 prompts you to enter the PIN. After entering the PIN, Avaya CU360 displays
the Advanced window.
3. Click Utilities > Remote Access > Configurations.
4. Configure the following fields:
• Enable Import
• Enable Export
5. On the web interface, click Save.
Avaya CU360 logs field descriptions
Name
Description
Enable Import The option to enable or disable import of configuration files from Avaya
Meetings Management.
Enable Export The option to enable or disable export of configuration files from Avaya
Meetings Management.
Retrieving the Avaya CU360 logs
October 2022 Installing and Administering Avaya Collaboration Unit CU360 213
Comments on this document? infodev@avaya.com
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