Headset connection
Solution
If you are using a USB headset, check that the USB headset is connected to the Avaya CU360
endpoint.
If you are using a BT headset, ensure that the BT headset is paired with Avaya CU360.
Verifying echo canceler on external microphones in Avaya
CU360
About this task
You can generate the audio delay manually and train the echo cancellation to use the manual
estimation.
Procedure
1. Do one of the following:
• On the endpoint main menu, click Configure.
• On the web interface, click Administrator Settings.
2. On the endpoint, click Advanced.
The default PIN for Advanced settings on the endpoint is 1234.
If your administrator configures a PIN to access the advanced settings on the endpoint,
Avaya CU360 prompts you to enter the PIN. After entering the PIN, Avaya CU360 displays
the
Advanced window.
3. Click I/O Connections > Audio > Echo Canceler > Audio Delay Automatic Estimation.
4. Select Yes to enable Audio Delay Automatic Estimation.
5. On the web interface, click Save.
Adjusting the Avaya CU360 monitor zoom
About this task
Configure the OS menu to adjust the Avaya CU360 screen to fit your monitor.
Procedure
1. Select Android Settings > HDMI > Screen Zoom.
2. Adjust the monitor zoom.
Troubleshooting
October 2022 Installing and Administering Avaya Collaboration Unit CU360 218
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