Why can't I use the administration commands on Avaya G600 Server?
If you cannot use the administration commands, the server might be in no license mode because the 30-minute timer lapsed. In a SAT session, type reset system 1 and press Enter to reset the 30-minute clock.
What to do if ASG does not work on Avaya?
If ASG does not work, try re-installing the Avaya authentication files.
How to fix 'Cannot install the authentication file' on Avaya?
If you cannot install the authentication file, administer a super-user login on the active server.
What to do if I cannot log into Avaya G600 Server?
If you cannot log into the Avaya Server, first check the link LED to see if it's off, which indicates a cable or hardware issue. Ensure you're connected to the Services Ethernet port using a crossover cable between your laptop and the server. Clear the ARP cache on your laptop by typing 'arp -d 192.11.13.6' in an MS-DOS window and pressing Enter. Verify connectivity by pinging the server with 'ping 192.11.13.6' in an MS-DOS window. Finally, confirm that the NIC on your laptop is configured correctly.
What to do if there is no power to Avaya G600?
If there is no power to the Avaya Server, ensure the circuit pack is properly seated. Also, check that the media gateway is plugged into the UPS and that the UPS has power.
What to do if Avaya G600 license file does not install?
If the license file does not install on the Avaya Server, ensure there are not two license files on the server; if there are, delete one. It may be a corrupt file, so download the file again from the RFA site. Also, upload using binary mode.
Why I cannot ping Avaya G600 from customer’s network?
If you cannot ping the Avaya Server from the customer’s network, ensure that in the LAN security settings that 'input to server' for icmp is enabled.
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