How to troubleshoot Avaya Laboratory Equipment IP phone that does not function?
- SSheila KrauseAug 3, 2025
To troubleshoot a non-functioning Avaya Laboratory Equipment IP phone, first ensure it's designed for PoE operation. Use the Category 5e cable provided with the unit and check for any electrical short-circuits in the twisted pair cables or RJ45 connectors. Try using a different GSPPoE power injector to check the phone. If it works, the issue is likely a faulty port or RJ45 connection.