Contents
Chapter 1: Overview...........................................................................................................
7
Deskphone models relevant to this guide.................................................................................................
7
Change history..........................................................................................................................................
7
New in this release....................................................................................................................................
8
Changes in Release 6.3............................................................................................................................
8
Enhancements in H.323 Release 6.2 Service Pack 4..............................................................................
10
Enhancements in H.323 Release 6.2 Service Pack 3..............................................................................
10
Enhancements in H.323 Release 6.2 Service Pack 2..............................................................................
10
Features introduced in H.323 Release 6.2 Service Pack 1......................................................................
11
New features in Release 6.2.....................................................................................................................
11
Chapter 2: Installing the Deskphone.................................................................................
13
Avaya IP Deskphones...............................................................................................................................
13
Updating phone software for installation...................................................................................................
13
Creating the pre-installation checklist.......................................................................................................
14
Plugging in the deskphone........................................................................................................................
16
Completing the power connection.............................................................................................................
21
Installing a Dual Headset Adapter (DHA).................................................................................................
21
9641G Call Center faceplate installation...................................................................................................
26
Plugging in and resetting the deskphone using the Dynamic Addressing Process..................................
27
Phone initialization....................................................................................................................................
27
Understanding the plug in and reset process...........................................................................................
29
Understanding unnamed registration........................................................................................................
34
Chapter 3: Using local Administrative Menu procedures...............................................
37
About local Craft procedures.....................................................................................................................
37
Accessing local Craft procedures..............................................................................................................
38
Running Craft procedures.........................................................................................................................
39
Accessing Craft procedures during normal operation...............................................................................
39
Entering data for administrative options....................................................................................................
40
Entering and validating IPv4 and IPv6 addresses....................................................................................
41
Local administrative Craft procedures menu............................................................................................
43
Setting the operational mode to 802.1X....................................................................................................
45
Using the preinstallation checklist.............................................................................................................
46
Changing IP address information..............................................................................................................
47
Calibrating the touch screen.....................................................................................................................
49
Disabling or enabling automatic gain control............................................................................................
50
Clearing the phone settings......................................................................................................................
51
Adjusting contrast on button modules and non-color deskphones...........................................................
53
Debug mode..............................................................................................................................................
54
Changing the group identifier....................................................................................................................
55
Setting handset audio equalization...........................................................................................................
55
Changing Ethernet interface control.........................................................................................................
56
Disabling and enabling event logging.......................................................................................................
57
Logging off from the phone.......................................................................................................................
58
Viewing multilanguage strings..................................................................................................................
59
Installing and maintaining Avaya IP Deskphone H.323 9608, 9608G, 9611G, 9621G, and 9641GJanuary 2014 5
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