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Using staff mailbox features
Avaya Communication Server 1000
Avaya Hospitality Messaging Server 400 Staff Quick Reference Guide
NN42350-102 06.01 Standard
3.0 April 2012
Copyright © 2011, Avaya Inc.
The system plays your new password.
4 To return to the Feature Menu, press .
--End--
Dialing by name or number
You can initiate a call to hotel staff by entering the name (using the numeric
keypad) or the extension number for that particular hotel staff member.
Prerequisites
• Log into your mailbox. See Logging into your mailbox (page 11).
Procedure steps
Step Action
1 In the Feature Menu, press 0.
2 To dial by extension, press 1 and proceed to step 3.
OR
To dial by name, press 2 and proceed to step 4.
3 Enter the extension number followed by #.
If the extension is valid, the call is transferred.
4 Enter the name followed by #.
Attention: Press 7 for Q and 9 for Z.
If only one match is found, the name is announced. Proceed to step 6.
If more than one and less than ten matches are found, the system
announces the names of the matches and the corresponding key press
required to transfer the call. Proceed to step 7.
If a personal ID is not recorded for the person, the system spells out the last
name one letter at a time. For example:
Press 1 to be connected to A - R - M - O - U - R.
If ten or more matches are found, additional options are presented. Proceed
to step 8.
If more than 45 matches are found, the following message is played:
Too many matches found. Please reenter the person's name
followed by # or press
to return to the previous menu.
5 If no match is found, repeat step 4
OR