Chapter 2: Installing Embedded Voicemail
Embedded voicemail is the default voicemail used by new or defaulted IP500 V2 and IP500 V2A
systems. It uses the System SD card installed in the control unit for prompts and for voicemail
storage. However, additional configuration may be required for specific features and for systems that
are upgraded to a new release of IP Office software.
Related links
Embedded Voicemail task worksheet on page 13
Checking and Uploading Prompts on page 14
Configuring Embedded Voicemail on page 16
Memory card removal on page 17
Memory card startup on page 19
Embedded Voicemail task worksheet
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Section Description
1. Upgrade prompts on page 14 A set of prompts are provided on Embedded
Voicemail memory cards supplied by Avaya.
However these may not match the full set of
prompts required for new features in your
systems installed version of IP Office.
2. Configuring Embedded Voicemail on
page 16
Set the IP Office to use Embedded Voicemail
and set the maximum record time for
messages, greetings and prompts.
3. User mailbox configuration on page 20 Configure the personal settings for individual
users.
4. Hunt group mailbox configuration on page 36 Configure the settings for any hunt groups
where voicemail is required. This includes
configuring message waiting indication and
mailbox access which are not enabled by
default.
5. Auto attendant configuration on page 44 Setup any required auto attendant services
and associate them with incoming call routes.
September 2020 Embedded Voicemail Installation 13
Comments on this document? infodev@avaya.com
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