• Voicemail Email – A user can have notification of new messages sent to their email address.
The notification can be a simple alert to tell them they have a new message or the voicemail
message can be sent if required. See Configuring voicemail email integration on page 24 for
more information.
Related links
Changing a user's voicemail configuration on page 21
User Voicemail Settings on page 22
Configuring voicemail email integration on page 24
Using pre-recorded names, greetings and announcements on page 29
Other Mailbox Message Waiting Indication on page 31
Editing a User's Trusted Locations on page 33
Changing a user's voicemail configuration
About this task
Mailboxes are created based on each user's unique user name within the IP Office configuration.
Changing a user name associates that user with a new mailbox. If it is necessary to change a user
name, ensure that they have played and deleted all their messages first. If a user name is
changed without clearing the original mailbox, you must create a short code based on the old user
name in order to access the old mailbox.
Use this task to change the voicemail configuration for an individual. A lock symbol indicates that
the setting can also be set and locked through user rights. See the IP Office Manager on-line help
or user documentation for more information.
For systems being centrally managed through System Manager, this task cannot be performed
using IP Office Manager launched from System Manager. You must first disable Under SMGR
Administration in Security Settings before you perform this task.
Procedure
1. Open IP Office Manager and receive the IP Office configuration.
2. In the left navigation pane, click User.
3. Select the individual user whose voicemail configuration you want to change.
4. Click the Voicemail tab.
5. Change the fields as appropriate. See
User Voicemail Settings on page 22 for more
information.
6. Click OK to save the changes.
7. Repeat steps 3 through 6 for each user as appropriate.
8. Select File > Save Configuration to merge the changes back to the system.
Changing a user's voicemail configuration
September 2020 Embedded Voicemail Installation 21
Comments on this document? infodev@avaya.com
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