IP500/IP500 V2 Installation Page 357
15-601042 Issue 25i (03 January 2013)IP Office 8.0
System Components: Applications
9.14.2 ContactStore
Voicemail Pro can be used for manual and automatic call recording. Normally those recordings are placed into the mailbox
specified for the user or hunt group whose call is being recorded and are then treated as normal messages. Contact Store
allows those recordings to be redirected into a database on the ContactStore PC. This allows recordings to be archived and
searched separately from user messages. User access to Contact Store is via web browser. This application requires entry
of a license into the IP Office configuration.
· For IP Office Release 6 and higher, the supported version of ContactStore for IP Office is 7.8.
· ContactStore is not supported with Linux based voicemail servers.
IP Office Release 8.0 User/Admin DVD Set (2) (700502042) (Disk 2)
VMPro Recordings Administrators (IP400 ContactStore for IPO RFA - 187166).
See Voicemail Pro Licenses .
PC Requirements
Minimum Server PC Requirements
Athlon XP 3000+, Athlon64
· Internet Explorer 7.
· Internet Explorer 8.
· Vista support is only on Business,
Enterprise and Ultimate versions.
· Windows 7 support is only on
Professional, Enterprise and Ultimate
versions.
· If run on the same PC as the Voicemail Pro, apart from meeting the requirements of Voicemail Pro:
· ContactStore must use a separate disk partition from Voicemail Pro.
· Minimum hard disk free space increases to 20GB* and Pentium processor to P4 2.8GHz minimum.
· *1: For all voicemail servers, also allow 1MB per minute for messages and greeting storage.
· *2: Also allow 7.2MB per hour for recordings in the Contact Store disk partition.
· Recordings and data are stored in PostgresSQL database. This is created during installation of the ContactStore
software.
Ports
Location - %ProgramFiles%\Avaya\IP Office\
Witness\tomcat5024\bin\tomcat5.exe
TCP 8888.
UDP 50791.
UDP 50795.
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