Avaya IP500 V2 - Customer Call Reporter

IP500/IP500 V2 Installation Page 358
15-601042 Issue 25i (03 January 2013)IP Office 8.0
9.14.3 Customer Call Reporter
· Customer Call Reporter
This application is installed on a server PC connected to the IP Office. Users access the application from their PC
using a web browser. The application obtains data about the calls handled by CCR agents and groups from the IP
Office system and stores that data in an MS-SQL database. It can support up to 150 agents and 75 supervisors.
Details
DVD
IP Office Release 8.0 User/Admin DVD Set (2) (700502042) (Disk 2)
License
See Customer Call Reporter Licenses .
Languages
Dutch, English (UK), English (US), French, Italian, Brazilian Portuguese, Russian and Spanish.
PC Requirements
Minimum Server PC Requirements
RAM
2GB
Hard Disk Free Space
30GB
Processor:
- Pentium
Intel Pentium D945 Dual Core
- Celeron
Not tested.
- AMD
AMD Athlon 64 4000+.
User PC Requirements
Web Browser
· Google Chrome
· Internet Explorer 7.
· Internet Explorer 8.
· Mozilla Firefox 3.0.
· Safari 3.2.
Operating System Support
Server OS:
2003 Server
2008 Server
Client OS:
XP Professional
Vista
Windows 7
· Vista support is only on Business,
Enterprise and Ultimate versions.
· Windows 7 support is only on
Professional, Enterprise and Ultimate
versions.
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