© 2019 Avaya Inc. All rights reserved.
© 2015 Avaya Inc. All rights reserved. NDA Confidential, Use pursuant to your agreement.
Enabling NetLog
Enable this functionality to create a net log which provides a trace of the device's network
status and traffic while you perform an action or during a call, to help with troubleshooting.
You start the trace log from the web interface just before the action you want to
troubleshoot. Network traces are automatically gathered from all the connected interfaces
(network and wi-fi)
To enable NetLog, you can access the following configurations:
[WEB] [ADMIN LOGIN] ADMINISTRATOR SETTINGS>UTILITIES >REMOTE ACCESS>ADVANCED
[GUI] CONFIGURE > ADVANCED > UTILITIES>REMOTE ACCESS>NETLOG
• Enabled = Yes
• User Name = CustomerSupport
• Password=5678 (default)
• FTP Enabled = No (default). Enable the log file to be exported to a remote FTP server
when configured from a command-line console by a customer service representative.
NetLog Configuration
To Next Page
Loading...
