Windows PC, Mac if you want to join the meeting from your computer with audio and
video.
Known issues:
• Description of issue: Bluetooth call control buttons are not yet supported.
Solution/Workaround: Use the soft keys to control the call.
• Description of issue: Mute state of a Bluetooth audio device is not synced with Spaces
Room.
Solution/Workaround: Ensure both physical Bluetooth mute and Spaces Room soft
mute key are unmuted to enable speech path.
• Description of issue: The adjustable volume range of a Bluetooth audio device during a
meeting is dependent on the volume level of the Bluetooth device before the meeting is
started. For example, if the Bluetooth device volume is set to a low level before the call is
started it may not be possible to increase the volume to an acceptable level.
Solution/Workaround: Set the Bluetooth device volume to at least 50% before joining a
meeting.
• Description of issue: On a touch screen, the Android navigation bar cannot be accessed
by swiping up from the bottom of the screen.
Solution/Workaround: Swipe from the top of the screen.
• Description of issue: Media path will not recover if encountering network disruptions
during a meeting.
Solution/Workaround: Hang-up and re-join the meeting when the network is recovered.
• Description of issue: You cannot initiate recording from the Spaces Room app, you can
only determine that a call is being recorded.
Solution/Workaround: Start recording from web front-end.
• Description of issue: Camera zoom settings are not persisted across calls.
Solution/Workaround: Use the remote control zoom keys on every call.
Description of issue: AV Grabber not supported yet.
Solution/Workaround: Share from your desktop/laptop web front-end.
Using the CU360 Remote Control
To pair the remote control with your Avaya CU360, you need to do the following:
• Assure that the remote control is equipped with 2 AAA charged batteries.
• Unplug the codec unit from power.
• Press the Back key and the OK key together, until the small blue LED on top of the remote
quickly flashes a few times.
• While the LED light is still flashing, plug the codec unit into power while keeping the
remote control close to the unit. The remote control led should stop flashing to show
successful pair.
• If the pairing fails, assure to disconnect all the cables from the CU, including USB.
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