• By pressing Install, the web session will disconnect, and there is no progress. Please wait
a few minutes before reconnecting.
Upgrade via PC – Interactive mode
• Save the CU-360_Vx_y_z.exe file containing the software package in your Windows PC
• Verify that the PC is connected to the network in wired mode (otherwise the upgrade
process can be very slow when using a wireless connection) and that it can ping the
codec unit. It is strongly suggested to upgrade the codec unit when it is connected to the
Ethernet.
• Double click the software package .exe file. Below application will be launched.
• Accept the usage agreement
• Insert IP address of the codec unit to upgrade in the Codec Unit IP address field.
• Press “Start” button in the app.
Software Upgrade Application
• Do not turnoff or unplug the codec unit, until it completes the upgrade.
• The application will signal that the software package transfer is completed. Wait until the
codec unit applies the updates contained in the package and the CU360 Video-
collaboration Application restarts, by checking the progress on the CU360 App graphical
interface (monitor screen).
• This procedure is completed when you see the initial graphical menu of the CU360 App
displayed continuously for at least one minute after the app is restarted.
• If the app does not restart but it shows an indication to repeat the upgrade, press the
“Start” button again.
End Upgrade Message
Upgrade via USB key – Automatic Mode
• Save the CU-360_Vx_y_z.exe file containing the software package in an USB key or
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