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Directed call pick up
User can pick up a call for any user (not in the same group) using directed pick up FAC: **
1.2.11 Call park/ unpark
Configure park lot extension
Step 1: Configure park lot extension
Call scenario: To park a call: A and B are in active call, A attended transfer a call to park FAC (*88)
and park lot extension (500), the call will be parked in extension 501