Avaya J100 - Short Codes

Procedure
1. Press the Features soft key if shown.
• To do this during a call, press the
PHONE key and then press Features.
2. Use the cursor keys to select Group.
3. Use the cursor keys to select Fallback.
• Use the left/right cursor keys to switch between altering night service or out of service
settings.
• Use the cursor keys to scroll through the list of hunt groups you can configure in the
current mode.
• To change the fallback destination of the currently highlighted hunt group, press Edit.
• To change the fallback destination of all the hunt groups, press More and then press
Edit All.
Related links
Group Service Status and Fallback on page 128
Short Codes
Short codes are numbers that you can dial to enable and disable various features. The following
are default short codes that may be available. However, your system administrator can remove
and change the short codes available to you or all users. To use a short code, you may have to
put your currently call on hold.
These are useful as they can be dialed from any phone on the system. For example, this allows
you to login at a basic analog extension and still control a number of features.
Some short codes require you to enter some information when you dial them, typically an
extension number. That is indicated by N in the short codes shown below.
Hunt Group
• Night Service Status On: *20*N# – Set a hunt group into night service status by entering its
extension number (N).
• Night Service Status Off: *21*N# – Take a hunt group out of night service status by entering
its extension number (N).
Related links
Group Service Status and Fallback on page 128
Group Service Status and Fallback
April 2020 J100 Series Phone User Guide 131
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