Call Pickup
The call pickup feature is used to answer an incoming call on behalf of another call pickup group
member. You must add members to a call pickup group so that any member of the group can
receive a call
The administrator must add you to a call pickup group extension, so that you can redirect an
incoming call of your group member to your phone. If the call pickup feature is active on your
phone, your call appearance will display an incoming call of your group member to your phone.
Avaya J100 Series IP Phones supports the call pickup feature in Avaya Aura
®
Communication
Manager.
With the Call pickup extended feature, a member of a pick-up group can also answer another
pickup group’s call by dialing their group extension number. In Call pickup directed, you can
receive an incoming call of a member of another pickup group by dialing in the extension number
of the ringing phone.
Call Park
The Call Park feature is used to put an active call on hold at a parking extension and to retrieve
the same parked call from another phone in the organization.
The phone supports two types of call parking:
• Park call: A user can park a call to a specific extension. When a call is parked, the extension
where the call is parked displays a visual and audio alert.
• Group Call Park: A defined Call Park group member can park a call to any group member's
extension, which can be picked up by other members of the group.
You can activate this feature on Avaya Aura
®
Communication Manager.
To configure Call Park feature by using the Broadworks web portal, see the Broadworks
configuration guide.
Related links
Feature and application configuration on page 155
Auto Intercom group code
If the Auto Intercom grp code is activated by the system administrator, the end user can call a
specific intercom group. Dial Intercom feature can allow one user to call another user in a group
by using a predefined extension.
This feature must be activated on the Avaya Aura
®
Communication Manager.
Related links
Feature and application configuration on page 155
Feature configuration
July 2019 Installing and Administering Avaya J100 Series IP Phones 173
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