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Avaya J129 - Automatic Callback; Automatic Callback Configuration; Hunt Group Busy Position; Limit Number of Concurrent Calls

Avaya J129
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Feature and application configuration on page 155
Limit Number of Concurrent Calls
The Limit Number of Concurrent Calls (LNCC) feature is used to control the number of concurrent
incoming calls, and to change Multiple Call Appearance phone to a Single Call Appearance
phone. If a user is active on a call and receives an incoming call, if the LimitInCalls feature is
enabled, the caller gets the busy tone.
This feature must be activated on the Avaya Aura
®
Communication Manager.
Related links
Feature and application configuration on page 155
Hunt Group Busy Position
With the Hunt Group Busy feature, end users can opt-in or opt-out of the calls specific to the hunt
group. A hunt group is a collection of users who handle similar types of calls. A user can take part
in multiple hunt groups.
The Hunt Group Busy feature must be configured on Avaya Aura
®
System Manager.
Related links
Feature and application configuration on page 155
Automatic Callback
The Automatic Callback feature is used to receive a notification call to connect with the available
extension number that was previously busy, unanswered, on another call, or out of coverage.
Note:
The Automatic Callback feature can be used only when the call is unattended by the receiver.
This feature must be activated on the Avaya Aura
®
Communication Manager.
Related links
Feature and application configuration on page 155
Automatic Callback configuration on page 177
Automatic Callback configuration
Use the 46xxsettings file to set the following parameters:
Feature configuration
July 2019 Installing and Administering Avaya J100 Series IP Phones 177
Comments on this document? infodev@avaya.com

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