Chapter 11: Backup and restore
Backup and restore process
Avaya J100 Series IP Phones support the backup and restore of the user-specific data. The
phone supports HTTP over TLS (HTTPS) for backup and restore. The following user-specific data
are supported for backup and restore:
• User contacts
• Local ring type
• Local Do Not Disturb status
• Local call forward settings
• Auto-answer mode configuration
• Speed dial settings
• Language
• Time zone and time format
• Date format
When any user-specific data is modified, the phone automatically backs up the data.
The server gets the extension number of the phone from the backup or restore file name. If an
HTTP backup or restore operation requires authentication and the realm matches with the stored
realm, the phone uses the stored credentials without prompting the user. When the stored
credentials are null, do not match, or authentication fails, the phone displays an HTTP
Authentication Failure interrupt screen on the Status or the Prompt Line of the phone with the
following message:
Authentication Failed
Backup process
The parameter USER_STORE_URI is set with the URI of the backup server in the
46xxsettings.txt file. If USER_STORE_URI parameter value ends with a / (a forward slash),
only the file name is appended. Otherwise, forward slash and file name are both appended to the
parameter value. The phone stores the authentication credentials and the realm in volatile
memory. If the phone restarts, the phone will prompt you to enter the credentials.
If the authentication with the backup server fails, when a user tries to customize a line key, the
phone displays the error Customization is not available at this time.
The phone does the following during the backup process:
• Creates a file with all user-specific data.
July 2019 Installing and Administering Avaya J100 Series IP Phones 213
Comments on this document? infodev@avaya.com
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