Avaya J129 - Controllers; Administering Emergency Numbers

- Upgrading Avaya Aura
®
System Manager on System Platform
- Upgrading Avaya Aura
®
System Manager
- Administering Avaya Aura
®
System Manager
- Avaya Aura
®
System Manager Release Notes
- Administering Avaya IP Office
™
Platform with Manager
- Avaya IP Office
™
Platform Solution Description
- Avaya IP Office
™
Platform Feature Description
Controllers
A controller is a proxy server that routes the calls. A controller, such as Avaya Aura
®
Session
Manager or IP Office, also works as a registrar and an interface between Communication
Manager and phones.
Administering emergency numbers
Set the PHNEMERGNUM configuration parameter in the settings file or in the Session Manager to
assign a default emergency number. The phone automatically dials the configured number
whenever a user presses the Emerg softkey on the Login screen, or the Phone screen, or when
the user presses the Yes softkey on an Emergency Calling pop-up screen. The phone dials the
emergency number even if the phone is locked or the user is not logged in. You must select the
Allow Unauthenticated Emergency Calls field in System Manager so that users can dial the
emergency number when the phone is not registered.
You can set up to 100 emergency numbers for the phones to dial. However, you must first
configure the additional emergency numbers in System Manager. You can then use the parameter
PHNMOREEMERGNUMS to specify these additional emergency numbers in the
46xxsettings.txt file or in the Avaya Aura
®
System Manager.
Note:
When in failover, the Emergency Number must be provisioned on the SIP gateway or the user
will not be able to dial it.
The local proxy routes emergency calls from a user at a visited phone so that the local emergency
number is called. When PHNEMERGNUM is administered, using the Emerg softkey overrides the
SPEAKERSTAT parameter setting or a user-selected preferred audio path. This means that even
if the Speakerphone is disabled, it becomes the default path when the user presses the Emerg
softkey.
When the phone is locked or when the user is not logged in, it is possible to configure phones to
make emergency calls. Depending upon the configuration parameters and whether or not the SIP
proxy supports emergency dialing, it is possible to enable this functionality in the overall SIP
solution.
Avaya Aura configuration for phones
July 2019 Installing and Administering Avaya J100 Series IP Phones 72
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