Chapter 5: Handling incoming calls
Answering a call
About this task
Use this procedure to answer a call. When you receive a call, the phone does the following:
• Generates audio visual alerts.
• Displays the name or number of the incoming call.
Procedure
Do one of the following:
• Lift the handset.
• Press Speaker.
• Press OK.
• Press the Answer softkey.
Related links
Placing a call on hold and resuming the call on page 36
Answering a call when on another call
About this task
Use this procedure to answer a call when you are attending a call. When you get another call while
you are on a call, the phone plays a call waiting tone. If you disconnect the ongoing call without
answering the other call, the phone stops playing the call waiting tone and generates audio visual
alerts.
Procedure
Press one of the following:
• The Answer softkey
• OK
The phone puts the first call on hold and moves to the second call.
March 2017 Using Avaya J129 IP Phone 24
Comments on this document? infodev@avaya.com
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