Contents
Chapter 1: Introduction............................................................................................................ 9
Purpose.................................................................................................................................. 9
Chapter 2: Avaya J129 IP Phone overview........................................................................... 10
Physical layout...................................................................................................................... 11
Connection jacks................................................................................................................... 12
Icons on the phone................................................................................................................ 13
Supported features................................................................................................................ 15
Chapter 3: Getting started...................................................................................................... 17
Entering the provisioning server address................................................................................. 17
Logging in to your phone........................................................................................................ 17
Logging out of your phone...................................................................................................... 18
Locking and unlocking the phone............................................................................................ 18
Chapter 4: Handling outgoing calls...................................................................................... 19
Making a call by using the dial mode....................................................................................... 19
Making a call without using the dial mode................................................................................ 19
Redialing a number............................................................................................................... 19
Making a call using speed dial................................................................................................ 20
Toggling between calls.......................................................................................................... 20
Making a call from the local contacts list.................................................................................. 20
Making a call from the corporate database contacts list............................................................ 21
Making a call from call history................................................................................................. 21
Emergency calling overview................................................................................................... 22
Making an emergency call................................................................................................ 22
Making an international call.................................................................................................... 23
Chapter 5: Handling incoming calls...................................................................................... 24
Answering a call.................................................................................................................... 24
Answering a call when on another call..................................................................................... 24
Ignoring a call....................................................................................................................... 25
Switching to another phone during an active call...................................................................... 25
Making an attended transfer................................................................................................... 25
Making an unattended transfer............................................................................................... 26
Transferring a call on hold...................................................................................................... 26
Chapter 6: Managing contacts............................................................................................... 28
Adding a new contact............................................................................................................ 28
Editing a contact.................................................................................................................... 28
Viewing the contact details..................................................................................................... 29
Searching for a contact.......................................................................................................... 30
Deleting a contact.................................................................................................................. 30
Chapter 7: Managing call history.......................................................................................... 31
March 2017 Using Avaya J129 IP Phone 6
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