Turning call history on and off................................................................................................. 31
Viewing call history details..................................................................................................... 31
Adding or deleting a call record from the call history menu........................................................ 32
Clearing the call history menu................................................................................................ 32
Chapter 8: Managing conference calls................................................................................. 33
Adding a person to an active call............................................................................................ 33
Adding a person on hold to a conference call........................................................................... 33
Putting a conference call on hold............................................................................................ 34
Chapter 9: Using call related features.................................................................................. 35
Muting and unmuting a call..................................................................................................... 35
Activating Mute Alert.............................................................................................................. 35
Visual alerting....................................................................................................................... 36
Placing a call on hold and resuming the call............................................................................ 36
Activating transfer to voice mail.............................................................................................. 36
Parking and unparking a call.................................................................................................. 37
Activating Do Not Disturb....................................................................................................... 37
Setting up automatic call back................................................................................................ 38
Call Forward overview........................................................................................................... 38
Activating and deactivating call forward............................................................................. 39
Activating EC500................................................................................................................... 39
Tracing a malicious call.......................................................................................................... 40
Blocking your extension from displaying during calls................................................................ 40
Chapter 10: Managing your presence................................................................................... 41
Enabling Away timer.............................................................................................................. 41
Chapter 11: Managing voice mails........................................................................................ 42
Retrieving a voice mail........................................................................................................... 42
Chapter 12: Customizing Avaya J129 IP Phone................................................................... 43
Setting the Dial mode............................................................................................................ 43
Assigning Speed Dial............................................................................................................. 43
Replacing and clearing a Speed Dial contact..................................................................... 44
Setting Visual alerting............................................................................................................ 44
Displaying Call timers............................................................................................................ 45
Setting a ring tone for incoming calls....................................................................................... 45
Turning Button Clicks on and off............................................................................................. 45
Turning Error Tones on and off............................................................................................... 45
Turning audio settings on and off............................................................................................ 46
Setting Handset Profile.......................................................................................................... 46
Adjusting the contrast of the display screen............................................................................. 47
Setting the display language.................................................................................................. 47
Setting the Time Format......................................................................................................... 47
Setting the Date Format......................................................................................................... 48
Setting the time zone............................................................................................................. 48
Contents
March 2017 Using Avaya J129 IP Phone 7
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