Procedure
Press one of the following:
• The Answer soft key
• OK
The phone puts the first call on hold and moves to the second call.
Ignoring a call
About this task
When you do not want to answer a call or you are on another call, you can ignore the new
incoming call. When you ignore a call, only the ring alert on your phone stops, you can still answer
this call within its ring time by using the Up and Down arrow keys to select the call and answer it.
Procedure
On the Incoming call screen, press one of the following:
• The Ignore soft key
• Back
The phone turns off the audio alert and returns to the previous screen.
Call related features
Muting and unmuting a call
About this task
If you mute a call on the phone, you must unmute it using the Mute button. If you mute the call on
the Bluetooth headset, you must unmute it on the headset.
Procedure
1. To mute an active call, press Mute.
The Mute button is lit.
2. To unmute the call, press Mute again.
Call related features
October 2019 Using Avaya J129 IP Phone in an Open SIP environment 25
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