Retrieving a voice mail
About this task
Use this procedure to listen to your voice mail messages. The beacon LED illuminates to indicate
that you have a voice mail.
Before you begin
• Ensure that the system administrator configures the voice mail for your extension.
• Get the User ID and password of your voice mail from your system administrator.
Procedure
1. Press Main menu.
2. Use the Down Arrow key to go to the Voicemail screen.
3. Press Select.
4. Follow the voice prompts to playback your voice messages.
Multicast Paging
With the Multicast Paging feature, you can receive a page that will be automatically played on the
phone. If configured by the system administrator, you can send a multicast page to a group of
phones in the network.
An incoming multicast page is played on the phone speaker. When the page is played, the Phone
screen displays the Page from <group name> notification during the whole time of
transmission.
All configured multicast groups that you can send a page to are available in the Features menu.
You can add, move or delete the multicast page keys from the Phone screen by the common
customization procedure.
Active calls with a lower priority than the multicast page are put on hold, all lower-priority incoming
calls are ignored.
A multicast page is ignored if the agent is on an active call and has the Do Not Disturb status, or
making an emergency call.
Sending a multicast page
About this task
You can send a multicast page to a group of users by activating the Multicast Paging group on the
Phone screen. If the required group is not added on this screen, you can access all multicast page
groups configured for your phone in the Features menu.
Advanced features
October 2019 Using Avaya J129 IP Phone in an Open SIP environment 37
Comments on this document? infodev@avaya.com
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