All configured multicast groups that you can send a page to are available in the Features menu.
You can add, move or delete the multicast page keys from the Phone screen by the common
customization procedure.
Active calls with a lower priority than the multicast page are put on hold, all lower-priority incoming
calls are ignored.
A multicast page is ignored if the agent is on an active call and has the Do Not Disturb status, or
making an emergency call.
Sending a multicast page
About this task
You can send a multicast page to a group of users by activating the Multicast Paging group on the
Phone screen. If the required group is not added on this screen, you can access all multicast page
groups configured for your phone in the Features menu.
Procedure
1. Do one of the following:
• Lift the handset.
• Press Speaker.
2. On the Phone screen, scroll to the required multicast page group, and press Select.
The phone displays the Paging <group name> box.
3. To end the multicast page, do one of the following:
• Press End Call.
• If you use the handset as an audio device, hang up.
No Hold Conference
With the No Hold Conference feature, you can add participants to your call while continuing your
active conversation. The No Hold Conference feature lets you create a conference call without
putting any call participant on hold.
For example, if you press the administered No Hold Conf button and then dial an extension the
participant that answers the call joins the no hold conference.
Using the No Hold Conf button you can add more participants to the no hold conference.
The administrator can pre-configure only one number on System Manager. When you press the
No Hold Conf button, the call is placed to the pre-configured number when the participant
answers the call joins the no hold conference.
If the participants do not answer the call within the configured time-out duration Avaya J100 Series
IP Phones will display the appropriate message on the phone screen.
No Hold Conference
January 2020 Using Avaya J129 IP Phone SIP 43
Comments on this document? infodev@avaya.com
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