Contents
Chapter 1: Introduction............................................................................................................ 9
Purpose.................................................................................................................................. 9
Chapter 2: Avaya J129 IP Phone overview........................................................................... 10
Physical layout of a J129 IP Phone......................................................................................... 11
Connection jacks for a J129 IP Phone: .................................................................................. 12
Supported features................................................................................................................ 14
Chapter 3: Getting started...................................................................................................... 16
Entering the file server address.............................................................................................. 16
Identifying the device type during phone boot-up...................................................................... 17
Logging in to your phone........................................................................................................ 17
Logging out of your phone...................................................................................................... 18
Chapter 4: Navigation............................................................................................................. 19
Main Menu............................................................................................................................ 19
Icons on the phone................................................................................................................ 19
Chapter 5: Handling incoming calls...................................................................................... 22
Answering a call.................................................................................................................... 22
Answering a call when on another call..................................................................................... 22
Ignoring a call....................................................................................................................... 23
Handling calls and conferences using Multiple Device Access.................................................. 23
Making an attended transfer................................................................................................... 24
Making an unattended transfer............................................................................................... 24
Transferring a call on hold...................................................................................................... 25
Chapter 6: Handling outgoing calls...................................................................................... 26
Making a call by using the dial mode....................................................................................... 26
Making a call without using the dial mode................................................................................ 26
Redialing a number............................................................................................................... 26
Making a call using speed dial................................................................................................ 27
Toggling between calls........................................................................................................... 27
Making a call from the local contacts list.................................................................................. 27
Making a call from the corporate database Сontacts list........................................................... 28
Making a call from Recents.................................................................................................... 28
Emergency call..................................................................................................................... 29
Making an emergency call................................................................................................ 29
Making an international call.................................................................................................... 30
Chapter 7: Call related features............................................................................................. 31
Muting and unmuting a call..................................................................................................... 31
Placing a call on hold and resuming the call............................................................................ 31
Resuming a held call by using Hold button.............................................................................. 31
Managing conference calls..................................................................................................... 32
January 2020 Using Avaya J129 IP Phone SIP 6
Comments on this document? infodev@avaya.com