Chapter 10: Troubleshooting
Viewing the Product ID
About this task
The product ID information is available on a label on the back panel of your phone. Alternatively,
you can view the Product ID on the phone screen.
Procedure
1. Press Main menu.
2. Scroll to Network information, and press Select.
3. Scroll to System, and press Select.
4. Scroll to Product ID.
Viewing the Device type
About this task
View your device type when your system administrator asks you to provide your device type
information. The device type can be either Avaya SIP or Open SIP.
Procedure
1. Press Main menu.
2. Scroll to Network information, and press Select.
3. Scroll to System, and press Select.
4. Scroll to Device type.
January 2020 Using Avaya J129 IP Phone SIP 60
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